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Privacy Policy

PRIVACY POLICY

11th Hour Trauma Retreat knows your privacy is important to you and we are committed to providing a safe and secure user experience. This Privacy Policy is incorporated into the 11th Hour Trauma Retreat Terms of Service, and applies to the use of 11th Hour Trauma Retreat online at thriverelationalrecovery.com and on mobile devices (collectively, “11th Hour Trauma Retreat” or “Services”). It describes how we collect, use, secure, and share information of our users and individuals whose payment details are used to purchase 11th Hour Trauma Retreat products and services (collectively, “you”).

1. WHAT INFORMATION WE COLLECT

Data we collect. In addition to the information you provide to us, when you use 11th Hour Trauma Retreat, we may also automatically collect and store information about the computer, mobile device, or other devices you use to access 11th Hour Trauma Retreat and about how you use 11th Hour Trauma Retreat. For example, we may collect and store information such as your browser type, IP address, language, operating system, unique device identifier, the date and time of your visit, the pages you view and the websites you visited immediately before and after visiting 11th Hour Trauma Retreat.

Our use of cookies. To collect information, we use cookies and other standard web technologies (e.g., pixel tags). Cookies are small text files placed on the browser of your computer or mobile device when you visit a website that collect non-personal information. We use “persistent cookies” to save your login information for future logins to 11th Hour Trauma Retreat. We use “session ID cookies” to enable certain features of 11th Hour Trauma Retreat, to better understand how you interact with the Service and to monitor aggregate usage and web traffic routing on the Service. Most browsers automatically accept cookies, but allow you to disable cookies through the “options” or “preferences” menu of your browser. Please be aware that disabling cookies could interfere with the functionality of 11th Hour Trauma Retreat. Third parties whose products or services are accessible in 11th Hour Trauma Retreat, including social networking services like Facebook, may also use cookies or similar tools. Please review their privacy policies for information about their cookies and other privacy practices.

The third-party advertising and analytics companies with whom we or our advertisers partner, including Google, may place a unique cookie or utilize similar technologies on your browser in order to collect non-personal information about your visits to 11th Hour Trauma Retreat. If you would like more information about this practice and how to control how this information is used by these companies, please visit the following links:

https://www.networkadvertising.org/choice

https://www.aboutads.info

2. HOW WE USE YOUR INFORMATION AT 11th Hour Trauma Retreat

We use the information we collect to operate and provide you with 11th Hour Trauma Retreat products and services. This includes, but is not limited to:

Customizing and delivering information about our products and services by email;

Providing customer service and sending confirmations about your account;

Protecting our intellectual property or other rights; and

Managing and improving our business, our website, our apps, and our training.

You can opt out of receiving most emails, but we reserve the right to email you to confirm transactions or to address account issues.

3. NO DISCLOSURE TO THIRD PARTIES FOR THEIR OWN MARKETING PURPOSES

We believe in protecting your privacy, and therefore do not provide your personal information to third parties for their marketing purposes.

4. WHEN WE SHARE YOUR PERSONAL INFORMATION WITH THIRD PARTIES

We may share your personal information in the following ways:

Service Providers and agents. We may share your information with certain third parties selected by us to help support our operations. These include, for example, services that help us process payments, analyze web traffic, send emails, and track customer service requests. In addition, we may share limited personal information to third parties that help us market or advertise 11th Hour Trauma Retreat. These third parties may have access to your information only for purposes of performing these tasks on our behalf and we contractually require them to protect your information consistent with this Privacy Policy.

Affiliates. We may share your information with our corporate affiliates, such as entities under common ownership or control.

Business transfers. We may sell, transfer, or otherwise share some or all of our assets in connection with a merger, reorganization, business transaction, or in the event of bankruptcy. In such scenarios, your information may be one of the assets transferred. We will post a notice or otherwise notify you before the information is transferred and becomes subject to a different privacy policy.

Compliance with law and law enforcement requests, and protection of our rights. We may disclose your information when we have a good faith belief we are required to do so by law, or in response to a subpoena, court order, or other legal mechanism. We may also disclose your information when we have a good faith belief that disclosure may prevent fraud and abuse of 11th Hour Trauma Retreat or its users or protect our property rights.

Consent. We may disclose your information when we believe we have your consent to do so, such as when you contact customer service and ask us about your account, or when we have the consent of someone we believe is authorized to consent on behalf of you, such as the individual associated with the payment method for your account. If you have expressly agreed to participate in a research study with us or with a third party that incorporates your personal information collected by 11th Hour Trauma Retreat, we also may disclose your information for the purpose of facilitating the research to which you have consented.

5. SECURITY OF PERSONAL INFORMATION

We have implemented and maintain reasonable security practices to protect against the unauthorized access, use, modification, destruction or disclosure of your personal information. For example, we use one or more of SSL encryption, firewalls, and anti-virus software. However, no method of transmission or storage is completely secure, and we therefore cannot guarantee absolute security.

6. OUTSIDE THE UNITED STATES CONSENT TO PROCESSING AND TRANSFER OF INFORMATION

If you access 11th Hour Trauma Retreat outside of the United States, you fully understand and unambiguously consent to the transfer of your personal information to, and the collection and processing of such personal information in the United States.

7. CHANGE POLICY

This Privacy Policy may be updated from time to time. If we make material changes, we will provide advance notice to you either by email, by posting a notification on 11th Hour Trauma Retreat or by posting an updated TOS on 11th Hour Trauma Retreat 45 days in advance of the effective date of the updated TOS. Please note that, for existing users, unless otherwise provided by applicable law, your continued use of 11th Hour Trauma Retreat following the effective date means that you agree with, and consent to be bound by, the updated TOS.

8. CONTACT INFORMATION

We welcome inquiries or comments about our Privacy Policy by contacting us via email at info@thriverelationalrecovery.com. You may also send a letter to the following address:

11th Hour Trauma Retreat

12354 E Caley Ave, Suite 200

Centennial, CO 80111

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